Frequently Asked Questions

PARTS

The parts team at Motoserv has gone through a rigorous filtering process to select the brands that are best suited for your car. Our parts catalog has a list of approved brands for each type of car and each type of part. When reviewing your quote, you will see the brands of the parts.

We buy parts from several vendors - from local vendors to wholesale suppliers across the nation, allowing you to receive high-quality parts at reasonable prices. Whenever possible, we prefer OEM (original equipment manufacturer) or OE-equivalent parts, and we think they are better for your car. We also offer high-quality aftermarket parts, often from the same manufacturer as the original parts.

We do not engage in the business of supplying or installing used parts. Only in very rare cases do the mechanics in our network ever use remanufactured parts - usually in older cars where the parts manufacturers have discontinued the production of new parts. In those rare cases, the parts will be marked as "remanufactured" on your quote.

Yes, you are welcome to buy your own parts and book one of our mechanics to install them. From there, you can choose to remove all the parts from your quote. Please note: when you provide your own parts, our service warranty is voided.