Frequently Asked Questions

MECHANIC

Motoserv is a network of expert mobile mechanics. Once approved, mechanics are booked for jobs through Motoserv. Although you are provided the service by the mechanics in our network, we stand behind the service with our 3-month, 1000-km warranty.

Many of our mechanics have dealer or factory training with certain brands. Some of them have years of experience working on certain types of cars e.g. You can see their particular strengths and expertise on their profiles, as well as reviews from previous customers who own the same make of car as yours.

Mechanics are screened through a two-step process: Step 1: We perform a background check, skills check, and a one-on-one interview with the mechanic. About 5-10% of the mechanics who apply are approved. Step 2: If the mechanic passes the screening process, we allow them to accept jobs from customers. Our mechanics are rated by the customer after every job to ensure the highest service standards are upheld.

Most of our mechanics are certified by skilled india and ITI Some of our mechanics are certified by similar organizations and/or have dealer or factory training. You can see mechanics' certifications on their profile online, which is accessible during the booking process. You can also review their experience, work history, jobs completed for other car owners, fees paid by other car owners, and real customers' ratings and reviews.